Condition 1: Digital Product Delivery and Activation
1.1 Digital Product Delivery and Activation Timeline
In the event that a digital product or activation code is not delivered successfully due to technical issues or activation server problems, we may require additional time to resolve the issue and deliver the product or code. Please be advised that this may take anywhere from 1 to 15 business days.
1.2 Third-Party Dependencies
We do not own or control the digital products or activation codes. We act as distributors and rely on third-party providers to supply these products. As such, we are not responsible for any delays or issues caused by these third-party providers.
1.3 Wait Time and Communication
In the event of a delay, we appreciate your patience and understanding. We will make every effort to deliver the digital product or activation code as soon as possible. If the delay exceeds 15 business days, we will provide a status update and an estimated delivery timeline.
1.4 Refund Policy
If we are unable to deliver the digital product or activation code within a reasonable timeframe, we will provide a refund or a suitable alternative, as per our refund policy.
By purchasing a digital product or activation code from our website, you acknowledge that you have read, understood, and agree to these terms and conditions.
2.1 No Refund for Incorrect Information
In the event that you provide incorrect information, we will not be able to provide a refund. It is essential that you double-check the information you provide to ensure accuracy.
2.2 Support Team Assistance
If you are unsure about the information required or need assistance with the ordering process, please contact our support team before submitting your order. We will guide you through the process to ensure that your order is successful.
2.4 Order Verification:
Before processing your order, we may verify the information provided to ensure accuracy. If we detect any discrepancies, we will contact you to clarify the information.
By purchasing a box or dongle from our website, you acknowledge that you have read, understood, and agree to these terms and conditions.
Return Policy
Physical products Return:
If any physical products if damage in courier then we are not Responsibility
It seems like you’re concerned about the return policy for physical products, specifically in cases where the product is damaged during courier services. You want to ensure that you’re not held responsible for any damages that occur during transit.
From what I understand, it ‘s a common practice for businesses to verify the products before dispatching them to customers. This helps to minimize the risk of damage during transit and ensures that customers receive their products in good condition.
Here are some best practices to consider when it comes to handling returns for physical products: